Private sector has little cause for consumer protection due to monopolistic and informal nature of market in Pakistan. In the absence of a consumer movement, which can positively influence the market forces, the consumers are provided with unsafe and substandard goods and services without any recourse to justice. The situation has become worse in the wake of un examined deregulation and corporation, and the consequent shrinking role of the state and mounting market forces.
The above understanding of the need for asserting civil rights provides substance to the collective efforts of a group of conscious citizens and activists comprising Consumer Rights Commission of Pakistan. Its members have a diverse experience in civil society initiatives, social organization and community mobilization. Drawing on the vast experience of its members, CRCP is committed to promote the cause of consumer protection and civil rights in a broader perspective, with the aim of laying the foundations for a vibrant consumer movement all over the country.