Consumer Rights Commission of Pakistan (CRCP) introduced an innovative model to fill the institutional vacuum in public education sector of Punjab – called the “Maapay Model”. The model establishes a common ground to aggregate the voices of parents and communities at tehsil and district levels in the form of Tehsil School Councils (TSCs) and District School Councils (DSCs), respectively. The Model focuses on fostering an institutional mechanism through which the interests of parents and communities converge at a point which is closer to decision-makers than what is possible through an individual school council. It also involves building the capacity of parent members of TSCs and DSCs, and creating a vertical feedback system by establishing linkages between district education management and members of TSCs and DSCs